Reopening May 20th 2020
Dear valued guests,
We are excited to be back up and running (no, we are not running with our shears)!!!! The past weeks have been a very uncertain time for all. We, the team of Hair Essence, are looking forward to seeing you. We are taking all the necessary CDC/Cosmetology and the City of Franklin’s Health Department rules and putting them into effect. We are doing our very best at contacting you if you had appointments back in March and April. Please be patient with us. If you book online, PLEASE be sure you choose the proper appointment time. Timing is of the essence! If you are unsure of the service you need to book, please call the salon at 414-761-8883 and leave a message. One of our team members will call you back as soon as possible. We will not be intervening while servicing our guests to take the phone calls. We will call you back while a color is processing or when we have down time. Thank you so much for all your continued support!
Our new policies:
*There will be a sanitation station set up when you first enter the salon. You will be asked to use it. Please try to stay 6 feet away from each other while in the salon.
*There will be no children or guests allowed to enter with you, please have them stay safely at home.
*If you have any sign of a cold, flu, sinus infection, fever, have been feeling sick in the last 24 hours, or are waiting for test results from Covid-19, you must cancel your appointment. We will be very strict about this… no exceptions!
*We understand that there are unforeseen circumstances that come up, however, we still enforce a 24-hour cancellation policy. If this were to happen more than twice, you will be asked to place a deposit for your future appointment.
*Because we are not able to keep the 6 feet distance, you will be required to wear a mask the entire visit. Please bring one with you and have it on covering both mouth and nose before entering the salon. We will provide you with disposable ones if having a color service.
*There will be no walk-in availability to ensure the protection of all guests. Please call or book online. We will be very busy playing catch up, so please help us help you by rebooking your next 2-3 appointments.
-Hair Essence Design team
Call 414-761-8883 or book on line WWW.hairessencedesign.com